Shell Graduate Programme -- Digital and Innovations Manager
Shell Graduate Programme -- Digital and Innovations ManagerThe Shell Graduate Programme is adevelopment framework that enables new graduates to become fully independentShell professionals in 2-5 years. At Shell, new graduates have access to anunparalleled range of roles and world-class training and developmentopportunities, including:
[*]Leadership skills development
[*]Networking, Coaching and Mentoring relationships
[*]Learning curriculum (training, e-learning modules, accreditation)
Who we’re looking for:
Graduates who meet the following requirements:
[*]Possess leadership presence and involvement in team working environment experience
[*]Strong communication and presentation skills
[*]Have a Degree (Bachelors, Masters or PhD) Marketing, Digital, or other related disciplines
The Job we offer you: Digital and InnovationsManager PRINCIPAL ACCOUNTABILITIESlDevelop thedigital vision of the end-to-end customer journey and prioritize thetouchpoints where digitalization would enhance triggers to purchase and removebarriers to sales growth lManage and driveinitiatives that will make the customer experience more delightful and fun viadigital/innovations with priorities on enhancing payment convenience in HK andMacau (e.g. Near Field Communication payment, mobile payment, digital vouchers)lLeverage onreadily-available payment technologies and related Ecosystem (e.g. WeChat pay,Alipay) to drive traffic from online to offline and captivate customer loyaltylMaximize salespotential through an increased online presence and develop & manage platformwith best-in-class user experience to drive business growth (e.g. eCommerce) lWork closelywith Marketing Managers to create delightful customer experience, costeffective acquisition and retention plan to induce spending opportunities insocial media and platforms via continuous learning and Customer RelationshipManagement optimization lOptimizecustomer user experience across all digital platforms (own, paid, social media)which Shell decided to have a presence (e.g. user friendliness, content timeliness& relevance, search quality)lWork closelywith Payment & Loyalty Manger in integration of mobile-based projects andother innovations in building the Paylo Ecosystem Key/SpecialChallengeslSteep learningcurve in understanding the IT infrastructure for appreciation of variousproject interdependencieslDependencies onsite system upgrade project to enable future digital capabilitieslWork withmulti-function colleagues effectively without formal authority in virtualproject teamslA big range ofvarious level stakeholder engagement and deliver through and with others EXPERIENCEAND QUALIFICATIONS:lDegree holder inMarketing, Digital, or other related disciplineslStrongexperience and interest in social media marketing–content development,community management, video production is a pluslStrong customerfocus and commercial senselGoodcommunication skills and strong interpersonal skills. Ability to effectivelycommunicate and engage with all levels of Retail organization.lAbility tohandle multiple task/project, and being self-motivatedlProven trackrecord in working effectively within a team with ability to coach, harmonizeand motivate task force to achieve the agreed targets without formal authoritylStrong drive tosucceed, open-mind to new initiatives and challengelExcellentcommand of spoken and written English and Chinese; fluency in Cantonese a plus ApplicationPortal:https:/ /krb-sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?PageType=JobDetails&partnerid=30030&siteid=5564&jobid=1454775#jobDetails=1454775_5564
Shell Graduate Programme -- Digital and Innovations Manager
The Shell Graduate Programme is adevelopment framework that enables new graduates to become fully independentShell professionals in 2-5 years. At Shell, new graduates have access to anunparalleled range of roles and world-class training and developmentopportunities, including: The Job we offer you: Digital and InnovationsManager
PRINCIPAL ACCOUNTABILITIES
lDevelop thedigital vision of the end-to-end customer journey and prioritize thetouchpoints where digitalization would enhance triggers to purchase and removebarriers to sales growth
lManage and driveinitiatives that will make the customer experience more delightful and fun viadigital/innovations with priorities on enhancing payment convenience in HK andMacau (e.g. Near Field Communication payment, mobile payment, digital vouchers) The Job we offer you: Digital and InnovationsManager
PRINCIPAL ACCOUNTABILITIES
lDevelop thedigital vision of the end-to-end customer journey and prioritize thetouchpoints where digitalization would enhance triggers to purchase and removebarriers to sales growth
lManage and driveinitiatives that will make the customer experience more delightful and fun viadigital/innovations with priorities on enhancing payment convenience in HK andMacau (e.g. Near Field Communication payment, mobile payment, digital vouchers) Shell Graduate Programme -- Digital and Innovations Manager
The Shell Graduate Programme is adevelopment framework that enables new graduates to become fully independentShell professionals in 2-5 years. At Shell, new graduates have access to anunparalleled range of roles and world-class training and developmentopportunities, including:
Leadership skills development
Networking, Coaching and Mentoring relationships
Learning curriculum (training, e-learning modules, accreditation)
Who we’re looking for:
Graduates who meet the following requirements:
Possess leadership presence and involvement in team working environment experience
Strong communication and presentation skills
Have a Degree (Bachelors, Masters or PhD) Marketing, Digital, or other related disciplines
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